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Age Requirements

To receive discount fares based on age, please check that the qualifications below are met. If there are only adult fares available for your itinerary, we will quote adult fares.

Senior: To qualify for available senior fares, passengers must be age 60 or over.

Youth: To qualify for available youth fares, passengers must be 25 and under.

Child: : Age requirements to qualify for child fares vary by product and country. Please check the details for the specific product you select. Please note that ages 4 through 11 generally qualify for the child fares except for:

  • Austria: Ages 6-15
  • Belgium: Ages 6-11
  • Bulgaria: Ages 6-11
  • Denmark: Ages 6-15
  • Czech Republic: Ages 6-11
  • Finland: Ages 6-16
  • Germany: Ages 4-14
  • Great Britain: Ages 5-15
  • Hungary: Ages 6-13
  • Luxemburg: Ages 6-11
  • Norway: Ages 4-15
  • Republic of Ireland: Ages 4-15
  • Slovakia: Ages 6-11
  • Slovenia: Ages 6-11
  • Switzerland: Ages 6-15
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Frequently Asked Questions
Ready answers to your most pressing questions
  1. How do I get my commissions?
  2. Can I use two credit cards for my booking if two people are traveling together?
  3. I did a booking and went back into RailAgent to check on it the following day, but it is not in my shopping cart. Where did it go?
  4. My client is leaving in two days, can I get a railpass or reservations before they leave?
  5. I misspelled my client's name on his rail pass, what do I need to do?
  6. I sent my client's pass via postal service and it seems to be lost. However they do have pass security coverage. Will the loss be covered?
  7. Can I have my client's documents sent directly to their home address, since they live far away from me?
  8. Can I add days to my client's pass after I have received the passes?
  9. My clients are in Europe. How long does it take to send documents to them and what do you need?
  10. How do I use the on-line timetable?
  11. What products are included?
  12. How does it work?
  13. I do not have an ARC number- what can I do?
  14. How do I pay for the booking?
  15. Can I contact you or make a booking by phone?
  16. How do I log in to my Travel Agent account?
  17. I am registered as a Travel Agent with your site, but my login details don't work. What should I do?
  18. Do you have a Privacy Policy to protect me and the customer(s) personal data that you collect?
  19. Is your site secure?
  20. Can I change my password?
  21. How do I register?
  22. What is TPP?
  1. How many trips can make in one travel day when using my pass?
  2. I already paid for a railpass, why do I have to pay more to ride the trains?
  3. Do you have e-ticketing for these train reservations?
  4. I have a 1st class pass, why are my seat/couchette/sleeper reservations in 2nd class?
  5. Do you have a phone number I can call in Europe to make reservations?
  6. If I place my order today when will it ship?
  7. I did not end up going on my trip. How do I get a refund and what is the penalty?
  8. What is the difference between 1st class and 2nd class?
  9. We are two travelers- one of us is 26 and the other is 25. Can we both get the youth pass? If not, what are our options?
  10. I've lost my pass! Is there any way I can get it replaced?
  11. If I have a problem with my payment what should I do?
  12. Is there a cost to use this service?
  13. Booking a return journey
  14. How do I know if I need a reservation for my train?
  15. How far in advance can I book tickets?
  1. Will my clients receive a map and a timetable with their order?